Refund policy

Return & Refund Policy

Last Updated: September 2, 2026

At [vestcart.in], we want you to be satisfied with your purchase. If there is an issue with your order, please contact us and we’ll do our best to resolve it.

1. Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

  • The product must be unused and in its original condition.
  • The product must be returned with its original packaging, where applicable.
  • You must provide proof of purchase or your order number.
  • The item must not be damaged due to misuse, improper handling, or normal wear and tear.

2. Damaged or Incorrect Items

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please provide:

  • Your order number
  • Clear photos/videos of the product
  • Photos of the packaging, if applicable
  • A brief description of the issue

After reviewing your request, we may offer a replacement, exchange, or refund, depending on the situation.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

  • Used or opened products where hygiene restrictions apply
  • Products damaged by the customer
  • Items without original packaging when packaging is required
  • Clearance or final-sale items, where clearly stated

4. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method.

Depending on your bank or payment provider, it may take additional business days for the refund to appear in your account.

5. Return Shipping

If the return is due to a defective, damaged, or incorrect product, we will determine the appropriate return-shipping arrangement.

For returns due to change of mind or personal preference, return shipping costs may be the customer’s responsibility.

6. Cancellation

You may request cancellation of your order before it has been shipped.

Once an order has been shipped, cancellation may no longer be possible. In such cases, you may need to follow our return procedure.

7. How to Request a Return or Refund

To request a return or refund, contact us at:

Email: [vestcart2@gmail.com]
WhatsApp/Phone: [8089804465]

Please include your order number and details of the issue.

We reserve the right to refuse returns or refunds that do not meet the conditions described in this policy.

[vestcart.in] reserves the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page.